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Swimsuit Confidence

Customer Service

Terms & Conditions

These Terms and Conditions basically outline what we are responsible for doing for you and what you are responsible for doing, to make shopping with us, even easier and open from the outset...the way we like to operate.

These Terms and Conditions basically outline what we are responsible for doing for you and what you are responsible for doing, to make shopping with us, even easier and open from the outset...the way we like to operate.

If you'd like to discuss any of these Terms and Conditions with us, please call 1300 996 256 between 9:30am and 5:30pm Australian Eastern Standard Time Monday to Friday or simply email us at anytime. We're only too happy to help.

These Terms and Conditions pertain to the use of www.SequinsandSand.com.au. ("the website") and the purchase of any goods from it. The website is owned and operated by Regina and Sheila Pty Limited.

Please note that by accessing, using or browsing this website you agree to be bound by its terms, conditions, disclaimers and limitations of liability ("Terms of Sale"). Sequins & Sand reserves the right to amend or update such terms, conditions, disclaimers and limitations of liability at any time. We will not be providing notice to you, so please review these regularly. By using the website, you acknowledge that you have read and understood these Terms.

ORDERING WITH US

You can purchase online 24 hours a day at www.SequinsandSand.com.au.

You can pay for your purchases using:

  • Credit Card (Visa, Mastercard & American Express) & Debit Card (Visa Debit & Mastercard Debit). We use eWay as our card payment processor.
  • PayPal - you don't need a PayPal account to do this
  • Direct Deposit into our bank account. Just click on the appropriate link a the bottom of the Order Form and we will email you with our bank details for deposit.
  • Afterpay - Afterpay breaks transactions into four equal, easy to manage installments that are directly debited from your nominated credit or debit card. Eg: Say you want to purchase 2 swimsuits for a total of $240, rather than paying the total amount upfront, your first Afterpay payment would only be $60 (25% of the item amount).

After placing your order, you will receive an email confirmation (you will be asked to advise us of your email address when placing your order) which will list your order number together with your complete order details. Placement of an order by you constitutes an offer from yourself to enter into an agreement with us. We will email you an Order Confirmation for the sole purpose of confirming the details of your offer. Please note that our Order Confirmation does not constitute an acceptance of your offer or reflect the status of your order in any way.

Once we have received your cleared payment, your purchase will be sent as soon as possible. Orders will not be dispatched until payment in full has been received and SequinsandSand.com.au is satisfied with the integrity of the order. Our agreement with you only comes into existence once we have both confirmed your order and your payment has been processed. This means that the law applicable to any transaction you conduct with us is the applicable law of the state of Queensland, Australia.

You will receive a second and final email notifying you when your order has been dispatched.
SequinsandSand.com.au is not responsible for any loss or damage caused by late delivery or cancellation of an order or a product.

When you purchase goods and services from SequinsandSand.com.au we may require you to provide your name, address, email address or other details ("customer information"). We may subsequently require further details to enable the processing of any orders that you make. You agree to provide SequinsandSand.com.au with current, complete and accurate customer information when asked to do so by the website or an employee of SequinsandSand.com.au.

ORDER CANCELLATION

By Us: We reserve the right not to provide goods or services, terminate membership accounts, remove or edit content or cancel orders (or part thereof) at our sole discretion at any time. Without limiting the operation of any other Terms of Sale detailed in our Terms and Conditions, we will not be held liable for loss or damage arising from the exercising of these rights.

By You: If you need to cancel an order, please contact us immediately by emailing us at and no later than 1 working day after placing your order. We will then let you know by email, that we have received your request to cancel your order. Agreement with you only comes into existence once we have both confirmed your order and your payment has been processed. Once we have accepted payment for an order, cancellation of the order is within our sole discretion. Orders that cannot be canceled will be subject to our terms, conditions and policies relating to Returns and Exchanges.

PAYMENT OPTIONS

Basically there are three ways you can pay for your purchases shopping with Sequins & Sand:

  • Credit Card (Visa, Mastercard & American Express) & Debit Card (Visa Debit & Mastercard Debit) and you don't have to leave the Sequins & Sand website to pay. We use eWay a secure payment gateway provider to do this
  • Direct Deposit (electronic funds transfer)
  • PayPal – pay with your credit card using Paypal (no account required)or using your Paypal account.
  • Afterpay - Set up an Afterpay account and pay with Afterpay Afterpay breaks transactions into four equal, easy to manage installments that are directly debited from your nominated credit or debit card.

Credit Card & Debit Card (on the Sequins & Sand website):

Shop and pay using your card without leaving the Sequins & Sand website. The transactions happen there and then with instant notification of the payment status sent to you.

We accept:

  • Credit Cards: Visa, MasterCard and American Express
  • Debit Cards: Mastercard Debit and Visa Debit cards from anywhere in the world.

Direct Deposit:

If you would like to deposit money electronically into our bank account then please select this option when you are at the payment stage of shopping with us. Our system automatically lets us know when your order has been placed and that you have selected this option. We will then email our appropriate bank account details to you.

For international fund transfers, you will need to go into your bank to do this as to the best of our knowledge, online banking facilities do not cater for international transactions at this stage. Australia it is called a Telegraphic Transfer and your bank will charge a fee to organise this. Here in Australia for example, it currently costs us about AUD$30 to send a telegraphic transfer to the US. You will need to find out from your bank how to conduct these funds transfers internationally and what fees are involved.

PayPal:

PayPal allows the transfer of money between email users. It is a system that lets anyone with an email address securely send and receive online payments using their credit card or bank account.

Please note that you do not need to have an account with PayPal to buy online at www.SequinsandSand.com.au.

Credit card details are entered directly into PayPal's systems. These details nor any password you have to use the PayPal system are neither transmitted nor held in the Sequins & Sand systems.

Any further information will only be held with your explicit consent. Details collected allow us to process your order.

Please be aware that, whilst every care will be taken with your confidential information, we are not responsible for and do not provide any assurances for the actions of third parties because we simply can not control them and what they do.

Further details about the PayPal payment system can be reached through the PayPal website.

Afterpay:

Is the modern form of 'layby' except you receive your goods upfront. Set up an Afterpay account and pay with Afterpay Afterpay breaks transactions into four equal, easy to manage installments that are directly debited from your nominated credit or debit card. Afterpay is fully integrated with the store's online checkout. All you need to do is choose Afterpay as your payment option when you're ready to buy.

Once you have finished processing the transaction you will be redirected back to the Sequins & Sand web site. You will receive an email confirmation once your order has been received and once payment has been accepted you will receive a Dispatch Notification.

PRODUCT INFORMATION

Prices of goods and services, postage and handling fee, and other charges displayed on the SequinsandSand.com.au website are current at the time of display. These prices are subject to change without notice.

There is not likely to be discrepancies with product descriptions and pricing. However, we are unable to warrant that product descriptions or other content of the website is provided accurately, current or error free upon addition to the website.

Important Information About Deliveries
We have provided you with an estimated date for delivery of all goods (listed above for each shipping option). While we make every effort to deliver by this time, all dates specified are estimates only.

We will not be held liable for any loss or damage resulting from late delivery. You acknowledge and agree that late delivery does not constitute a breach by us of our agreement and does not entitle you to cancel an order.

Please note that if an item has been lost in transit, we will not dispatch a replacement item immediately. Replacement items will only be dispatched at our discretion.

We will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place

Incorrect Addresses:
It is your obligation to enter the correct delivery address details at the time of ordering. Should you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense.

Parcel Does Not Arrive:
It is your responsibility to inform Sequins & Sand if an order does not arrive. Please do so by sending an email to . Once we learn an order has not arrived by within reason by the due date, we will lodge enquiries with the delivery company to try and determine where the parcel is. We will not be held liable for any loss or damage resulting from late delivery or parcels not arriving.

Please note that if an item has been lost in transit, we will not dispatch a replacement item immediately. Replacement items will be dispatched according to our discretion.

Late Delivery:
Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from a late delivery, you agree that a late delivery does not constitute a failure of our agreement, and does not entitle you to cancellation of an order.

Loss or Damage After Delivery:
Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.

INCORRECT ORDER

If we have inadvertently not sent what you have paid for in your order then we will correct the error at our cost. We will contact you by email to sort out the details should this occur.

CANCELLING ORDERS

If you need to cancel an order, please contact us immediately by emailing us at thegirls@sequinsandsand.com.a and no later than 2 working days after placing your order. We will then let you know by email, that we have received your request to cancel your order.
Agreement with you only comes into existence once we have both confirmed your order and your payment has been processed. Once we have accepted payment for an order, cancellation of the order is within our sole discretion. Any costs we incur as a result of the cancellation will be deducted from any refunds we make. These will be fully disclosed to you in a confirmation email. Orders that cannot be canceled will be subject to our terms, conditions and policies relating to Returns and Exchanges.

We reserve the right to cancel orders at our sole discretion at any time. In those circumstances, we will not be held liable for any loss or damage incurred by you arising out of in connection with the exercise of these rights.

PROMOTIONS and COMPETITIONS

Other Terms and Conditions not listed herein and applying to SequinsandSand.com.au promotions and competitions are incorporated into these terms and conditions.

Should you object to any of these Terms and Conditions (including any subsequent amendments) you must immediately discontinue using this website.

LINKS and THRID PART REPRESENTATIONS

Sequins & Sand makes no representations or warranties about any other website which you may access through this Site ("Other Website"). When you access an Other Website, that Other Website is independent from this Site, and Sequins & Sand has no control over the content on that Other Website. Any link to an Other Website is provided as a convenience to users of this Site. Other Websites are not under the control of Sequins & Sand, and Sequins & Sand is not responsible for the accuracy of any information on any Other Website. Sequins & Sand does not monitor or review the content of any Other Website. You must take your own precautions to ensure that any Other Website that you access by link from this Site is free from viruses, worms, trojan horses and other material of a destructive nature.

Sequins & Sand will not monitor or review statements made by persons other than Sequins & Sand ("Third Parties") on this Site. Third Parties may post statements or information relating to items offered for sale by Third Parties on some portion of this Site, from time to time ("Third Party Posted Material"). Sequins & Sand makes no representations to you in relation to about the accuracy, quality, legality, ownership or other aspect of any Third Party Posted Material. Sequins & Sand expressly disclaims any liability to you for all Third Party Posted Material. Without limitation, Sequins & Sand is not liable to you or any other person for any direct, indirect, special or other consequential damages arising out of any use of this Site, the use of any other linked website, the use of any Other Website or any Third Party Posted Material, and including but without limitation, any loss of profits, business interruption, loss of programs or other data on your information handling system or otherwise, even if Sequins & Sand has been expressly advised of the possibility of such loss or damages.

You must indemnify and keep indemnified Sequins & Sand in respect of all loss and expense suffered by you as a result of any use or exploitation by you of any Third Party Posted Material or any Other Website, or both.

Subject to any non-excludable provisions of the Trade Practices Act, 1974, Sequins & Sand disclaims liability for all warranties or representations express or implied, in relation to goods or services, or both, referred to in this Site, or offered for sale on this Site by any Third Party.

Product information in relation to products referred to in this Site has been provided by the respective manufacturers of the relevant products. Product information and illustrations is published with the permission of the relevant manufacturer and/or owner of that product.

SECURITY

We would like to assure you that shopping online at www.SequinsandSand.com.au is safe.

Information submitted to and residing on the www.SequinsandSand.com.au server is secured with robust technology. The checkout securely encrypts all your contact information which is sent directly to eWay and/or PayPal, so we don't store your credit card details. eWay and PayPal store this on their systems.

For more information on this, please see the Security section of the website.

DATA TRANSMISSION and VIRUSES

All care is taken to ensure that the www.SequinsandSand.com.au website and data transmissions are free from viruses. However, it is your responsibility to scan any data or websites for viruses.

PRIVACY

At Sequins & Sand, we value our relationship with you and so, we take your information and privacy very seriously. Please see our Privacy Policy page for further information.

LIMITATIONS of LIABILITY

You agree to indemnify Sequins & Sand against any and all claims, loss or damage (including without limitation any claims by third parties) that it may incur arising out of or in connection with a breach of this agreement by you or any user of your account, your use of this website or the placement or transmission of any information on this website by you or any users of your account.

Sequins & Sand's maximum liability in connection with any goods or services supplied to you will, to the maximum extent permitted by law, be limited to:

in respect of goods, the replacement or repair of the goods, the supply of equivalent goods, the cost of replacing or repairing the goods or the cost of obtaining equivalent goods; and

in respect of services, the re-supply of the services or the cost of re-supplying the services.

Sequins and Sand will not be liable for any indirect, special or consequential damage including (but not limited to):

any loss of use, profits, data or other intangibles, damage to goodwill or reputation arising out of or in connection with the use, inability to use, performance of failure of this website; or

damages for product liability, personal injury or negligence resulting from the use of goods or services supplied to you, or on behalf of you, through the website.

RELEASE and INDEMNITY

You agree to waive any and all claims that you now have or may have in the future against Sequins & Sand and Sequins & Sand's Associates which relate to or are incidental to any transaction.

You agree to indemnify and hold Sequins & Sand harmless from and against any and all claims, loss or expense that may be incurred by Sequins & Sand or Sequins & Sand's Associates which relate to or are incidental to the performance of its duties as described in these Terms and Conditions including all costs of defending itself against a claim by any other person and/or as a result of you taking any action or refraining from taking any action or instituting or defending any action or legal proceeding.

You further agree to indemnify and hold Sequins & Sand and Sequins & Sand's Associates harmless from any claim made by any third party due to or arising out of your use of this website, the violation of these Terms and Conditions by you, or the infringement by you, or other users of this website using your membership account, of any intellectual property or other right of any person or entity.

COPYRIGHT

The website pictures and copyright in the SequinsandSand.com.au website is property of Sequins & Sand. Material on this website also comprises copyright material, trademarks and registered trademarks which are the property of Sequins & Sand and third parties. This property may only be used for the purposes of browsing the SequinsandSand.com.au website and acquiring goods and services of SequinsandSand.com.au.

DISCLAIMER

The information contained on the website is provided in good faith. To the best of Sequins & Sand's knowledge, the information is accurate and as current as is reasonably possible.

However, Sequins & Sand and any of their directors, officers, employees, consultants or shareholders ("Sequins & Sand Associates") do not make any representation or warranty as to the accuracy or completeness of the information. Sequins & Sand cannot and do not give any warranties in relation to the accuracy of statements made by third parties or in relation to the actions of third parties.

To the fullest extent permitted by applicable law, Sequins & Sand disclaims all representations and warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose and non-infringement. Sequins & Sand makes no warranty that this website, any information or ideas contained on this website or any products or services will meet your requirements.

You expressly acknowledge and agree that Sequins & Sand does not control other users of this website, the providers of information or ideas to this website or the suppliers of goods and services purchased from this website, and Sequins & Sand is therefore not liable for their opinions or their behaviour, including any information or advice provided by them or any defamatory statements made by them or any offensive conduct on their part.

You further acknowledge and agree that, subject to the section dealing with "Limitation of Liability", Sequins & Sand will not be liable to you or any other person for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for product liability, personal injury or negligence resulting from use of goods or services supplied to you, or on behalf of you, through the website www.SequinsandSand.com.au